Terms and Conditions

Last updated: September 17, 2020

Through the on-line ttl.academy training platform, the test leaders cvba (“TTL”) provides online and classroom training services to you in open or company training sessions.

In online training you take a course from one of our teachers without physically visiting an actual classroom with him. Your learning experience goes through content provided using an internet connection. In online self-study you take the course at your own pace without teacher interaction. In live online classes you interact about the learning content with a teacher via online meeting tools.

In classroom training you learn while actually visiting a classroom with your teacher, either in a company or as an open class.

Open training sessions are open to every subscribing participant as long as seats are available. Company training sessions are only open for company members and can be on or off company premise.

For specific training TTL offers an exam (voucher) to consolidate your learning.

Courses, material and exams are in English unless explicitly specified.

By accepting these Terms, either by clicking a box indicating your acceptance or by completing an order, you agree that these Terms form part of the agreement between you and TTL:

1. Membership and account

To become a member of the ttl academy or to pursue training services you will need to provide certain information about yourself (such as identification, contact details, etc.) as part of a registration process. You are responsible for the correctness of this information and for maintaining the confidentiality of any login information of your account. Accordingly, you are responsible for all activities that occur under your account.

2. Subscription for training

You are subscribed for a training or exam at the moment the order is paid.

For online training, you are granted a personal license for limited time to display the course via ttl.academy. For classroom training, you are granted a personal license to use the received training material via ttl.academy.

In both delivery modes, (attempting) to copy, duplicate, reproduce, sell, trade or resell our training is strictly prohibited. You must use your best efforts to cooperate with and assist TTL in identifying and preventing any unauthorized use, copying or disclosure.

3. Payments, discounts, cancelation and restitution

Training subscriptions are invoiced in advance and are payable by bank transfer or credit card. You must provide us with valid and updated credit card information when placing an order.

All displayed prices are exclusive VAT and all-in.

Classroom courses can be organized as company training. For this format we have special company prices. We make a personalized proposal matching your requirements for the requested training and exams.

TTL offers you at regular times discounts for its trainings. Promotion discount on a training or on a bundle of trainings will be announced on the ttl.academy platform.

The following group discount is always applicable when participants from the same company subscribe in open classes:  

  • 2nd participant: -10%
  • 3rd participant: -15%
  • 4th participant: -20%

TTL reserves the right to cancel or reschedule a classroom training.

In the case of cancellation by TTL the paid invoice will be credited.

In the event of a cancelation by the customer following cancelation fees will be invoiced:

  • Cancellation more than 1 month before the course: 25% of the course fee
  • Cancellation within 1 month of the training: 50% of the course fee
  • Cancellation within 2 weeks of the training: 100% of the invoice

The exam fee (if applicable) is not refundable in any of these cases.

4. Responsible use and conduct

You can use our training platform only for lawful purposes. You cannot engage in any activity that disrupts or interferes with our training platform, including the servers and/or networks. This includes restricting in any way any other authorized user from using the training platform. It is strictly prohibited to access (or attempt to access) our training platform or any of its parts by any means other than through the means we provide.

We may provide various open communication tools on our website, such as a help desk, blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that we do not generally pre-screen or monitor the content posted by users of these various communication tools which means that if you choose to use these tools to submit any type of content to our website it is your personal responsibility to use these tools in a responsible and ethical manner. We do not assume any liability for any content posted by you or any other third-party users of our website.

By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share or otherwise distribute any content that:

  1. Is illegal, threatening, defamatory, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist or contains any type of improper or inappropriate language;
  2. Infringes on any trademark, patent, trade secret, copyright or other proprietary right of any party;
  3. Contains any type of unauthorized or unsolicited advertising; or
  4. Impersonates any person or entity, including any TTL employees or representatives.

We will remove at our sole discretion any content that we find in our judgment does not comply with these Terms. If you post content that we choose to remove, you hereby consent to such removal, and you also consent to waiving any claim against us.

Any content posted by you using any open communication tools on our website, provided that it does not violate or infringe on any third-party copyrights or trademarks, becomes the property of TTL, and as such this gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute it as we see fit.

5. Privacy

Your privacy is very important to us, and this is why we have created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure and store your private information. Our Privacy Policy is included under the scope of these Terms. To read our Privacy Policy in its entirety, please visit ttl.be/privacypolicy.

6. Juridical clauses

6.1. Indemnification

You agree to indemnify and hold harmless TTL and its subsidiaries or affiliates and their executive officers, managers, employees, donors, resellers, agents and licensees for and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or the failure to fulfil any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under these Terms. In such event, you must provide us with such cooperation as is reasonably requested by us.

6.2. Disclaimer of Warranty

By using our website or services, you understand and agree we provide our ttl training platform and its content “as is” and “as available”. This means that we do not represent or warrant to you that:

  1. the use of our platform will meet your needs or requirements;
  2. the use of our platform will be uninterrupted, timely, secure or free from errors;
  3. any defects in the operation or functionality of our platform we provide will be repaired or corrected.

Furthermore, you understand and agree that:

  1. any content downloaded or otherwise obtained through the use of our platform is downloaded or obtained at your own discretion and risk; that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content; and that
  2. no information or advice, whether expressed, implied, oral or written, obtained by you from TTL or through the platform we provide will create any warranty, guarantee or conditions of any kind, except for those expressly outlined in these Terms.

Unless otherwise expressed, TTL expressly disclaims all warranties, guarantee and conditions of any kind, whether express or implied, including but not limited to any implied warranties, guarantee and conditions of merchantability, fitness for a particular purpose and non-infringement.

6.3 Limitation of Liability

In conjunction with the Disclaimer of Warranty as explained above, you expressly understand and agree that any claim against us will be limited to the amount you have paid in the previous 12 months, if any, for use of products and/or services. TTL will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damage which may be incurred by you as a result of using our trainings or as a result of any changes, data loss or corruption, cancellation, loss of access or downtime to the full extent that applicable limitation of liability laws allow.

6.4 Copyrights/Trademarks

All content and materials available at ttl.academy, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of TTL and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited unless specifically authorized by TTL.

These Terms do not grant you any ownership interest in or to our platform and its content but only a limited right of use that is revocable in accordance with these Terms. TTL does not grant any license or other right to use any of our trademarks, service marks, copyrightable material or other intellectual property except as expressly provided in these Terms or agreed to in writing.

6.5 Governing law

This website is controlled by TTL under Belgian Law.

In the event of any dispute or disagreement arising under or in connection with these Terms (including a dispute or disagreement as to the validity of the Terms), such dispute or disagreement will be referred to and resolved under the exclusive jurisdiction of the Belgian courts.

7. Contact information

If you have any questions or comments about these Terms of Service as outlined above, you can contact us at:

the test leaders cvba,
Antwerpsesteenweg 124,
2630 Aartselaar
Phone: +32-2-252.12.17
Email: [email protected]